Please CLICK HERE to visit our contact page to find our opening hours, shop addresses and contact telephone numbers.

Please CLICK HERE to visit our delivery page to find out more about our delivery methods, charges and returns policy.

Yes! Please CLICK HERE to visit our privacy policy page.

Our roadshow team travel all over the UK and set up shop in various Salvation Army halls and public buildings during Army events. We carry a large range of the SP&S stock, including Salvation Army uniforms, CDs, DVDs, books and casual wear. CLICK HERE to visit our Roadshow page to find out more!


SP&S Downloads FAQ

FLAC stands for Free Lossless Audio Codec, and is an audio file format similar to MP3 but is completely lossless, meaning that audio is compressed without any loss in quality. The audio file is therefore at the full quality of the original CD. FLAC is of a higher quality than audio which is encoded using MP3 or AAC coding (AAC coding is used by iTunes). Our back catalogue of recordings is now available for the first time in FLAC. All future FLAC releases will be at higher than CD quality.

We recommend playing FLAC files in VLC media player when using a laptop or computer. VLC media player is compatible with Windows and Mac (including iPhones and iPads), and can be downloaded HERE.

Currently FLAC files are not compatible with iTunes. However, for many albums we now offer audio in ALAC, the Apple Lossless Audio Codec format, which is fully compatible with iTunes.

We are now excited to offer you another audio format for downloads: ALAC. Apple Lossless Audio Codec provides you with audio files which are at the original high quality but with a smaller file size than other file types (such as WAV). ALAC is Apple's equivalent of FLAC and is fully compatible with iTunes. ALAC can only be played back on Apple devices within iTunes.

Log in to your account through the website using the link in the top right hand corner. Click 'LOG IN' or click 'MY ACCOUNT' (in the same place) if you are already logged in to your account. From your account page, click on the 'Order Information' tab. You will be able to view a list of your orders here. Click on an order number to reveal your purchased downloads and click on the 'Download: CLICK HERE' button.

Please contact our customer service team who will guide you through our returns process.


01933 445 445

We can accept payment by cards (Visa, Visa Debit, Mastercard and Mastercard Debit).

Your order will be processed by Salvationist Publishing & Supplies (SP&S)
66-78 Denington Road
(a division of Salvation Army Trading Company Ltd). The company registration number is 2605817 and the VAT Registration number is GB 577 8166 86. This is what will appear on your bank statement.

You may choose to restrict the collection or use of your personal information. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998. A £10 fee will be payable. If you would like a copy of the information held on you please request our application form. If you believe that any information we are holding for you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

For further information, you can read our privacy policy HERE.